We want you to be totally happy with your purchase from our store, so if you are unhappy for any reason, we’ll gladly accept returns within 7 Business Days of your purchase. Items need to be in original condition, with all swing tags and unworn. Once your return arrives to us, we will review it and contact you via email in regards to processing your refund/exchange.
Please notify us via email firstname.lastname@example.org within 48hours to confirm your Return and/or Exchange with us, and you will then need to Post the items back to the address below at your own expense.
ALL RETURNS TO:
Frank & Dollys / RETURNS
72a Garden St
Sale Items & Earrings are not Refundable or Exchangeable.
Shipping is Flat rate of $10 for all Australian Orders, with Free Shipping for Orders over $150. International Shipping will be calculated after purchase, and you will be notified via email with the shipping costs.
The standard rate is approximately $18-$23 AUS Dollars and takes approx 9 working days.
Please read the Care Instructions tag when your garments arrives, as some pieces are Hand Wash Only due to the Hand-painted nature of the piece
For further information please feel free to contact us.
We use standard Australian Size Measurements for patterns. Please refer to the measurements listed with each garment.
XSmall – 6/8
Small – 8/10
Medium – 10/12
Large – 14/16
XL – 18/20
Please email us for specific garment measurements or any further questions.